Hummingbird digital: Our results

Steam Dreams Rail

Background

Steam Dreams Rail Co. provides luxury steam train travel all over the UK. They have been delighting customers for over 20 years. Since its inception in 1999, Steam Dreams Rail Co has gone from strength to strength and now welcomes over 19,000 passengers on board each year on over 50 trips and stops at 100 stations across the United Kingdom.

Sector

Travel & Leisure

Our Services

Social Media Management

PPC Management

Paid Social Media

+500%

Increase in Followers

208%

Increase in Engagement

1m

Organic Impressions on Social

The Challenge

Steam Dreams, a heritage steam train experience, had one goal: to get people queuing up for tickets. They wanted to ignite excitement around their scenic rail journeys and capture the imagination of travelers across the country. With peak season fast approaching, the focus was on driving traffic to their social media channels, creating a buzz to spread their brand awareness far and wide. The ultimate destination? Boosting ticket sales and ensuring their carriages were filled with eager passengers ready for an unforgettable journey through stunning landscapes.

Low Social Media Engagement

Steam Dreams struggled to build an engaged audience on social media, with posts failing to gain traction and visibility. This lack of engagement meant fewer people were discovering their unique experiences and offers.

Limited Brand Awareness

Despite being a heritage rail brand, Steam Dreams wasn’t reaching a broader audience across the country. Families, in particular, were unaware of their fun and unique offerings for day trips and holidays.

Slow Ticket Sales for Peak Season

Ticket sales were not meeting expectations ahead of the crucial peak travel season, leaving potential revenue untapped.

Hummingbird are a great digital implementation agency. They are enthusiastic, knowledgeable, organised, creative and has developed great insight into our business, so much so that they feel like a part of our in-house team.

Clare, Marketing Manager

The Results

We delivered a range of tailored services to meet Steam Dreams’ goals. We revitalised their platforms with engaging content, consistent posting schedules, and precise audience targeting to maximise reach and interaction. We designed visually stunning posts, videos, and stories that captured the essence and magic of their steam train journeys. We also focused on targeted ad campaigns across Facebook and Instagram, driving increased awareness, engagement, and ticket sales.

Boosted Social Media Engagement

We revamped their social media content strategy, focusing on visually captivating imagery, compelling storytelling, and interactive posts to spark conversations and excitement about their journeys.

Increased Brand Reach

By using targeted PPC campaigns and curated social content, we extended their reach to new audiences. The campaigns highlighted the fun, family-friendly experiences and nostalgic charm of traveling by steam train.

Improved Ticket Sales

We ran performance-driven ad campaigns and optimized their social platforms to direct traffic to booking pages. The content highlighted the excitement and exclusivity of the experience, creating urgency and driving conversions.

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